CIRC is committed to protect your Privacy.
Your Privacy is important to CIRC and our employees.
CIRC ensures that your Personal Information is collected and used lawfully, properly, and transparently.
CIRC
CIRC, or ‘Corporate Industrial and Risk Consultants’, is a Company that operates within the boundaries of the Republic of South Africa.
We Treat Personal Information as required by the Protection of Personal Information (PoPI) Act.
We obtain, use, and disclose Personal Information as described in this Notice.
Whether you are an existing client, or are considering a relationship with us, you have an interest in how we collect, use, retain, and secure nonpublic personal information. While information is critical to providing quality service, we recognise that one of our most important assets is our customers’ trust.
If you have any questions regarding this notice, or if you wish to discuss CIRC’s privacy policy, please contact our Information Officer at 012 346 8100, or write us at CIRC, Attn: Information Officer, P.O. Box 25322, Monument Park, Pretoria, 0105.
Should we change our privacy policy; a revised customer privacy notice will promptly be posted to our web site (circ.co.za). You agree to accept posting of a revised customer privacy notice electronically on the web site as actual notice to you. You should review the customer privacy notice periodically to remain informed of any changes.
Any dispute between you and CIRC is subject to our customer agreement/terms and conditions and our general policies, terms, and procedures governing CIRC customer and other accounts, including where applicable, arbitration of disputes and limitation of damages.
THE INFORMATION WE COLLECT
CIRC may collect nonpublic personal information about you from the following sources:
- Information you provide us on account or claim opening documentation, applications, subscriptions, or other forms.
- Information your employer provides us on account or claim opening documentation, applications, subscriptions, or other forms.
- Transactions with us, our affiliates, or others.
- From non-affiliated third parties (e.g. credit reporting agencies, the Compensation Fund, Medical Service providers, Clinics, Hospitals, and others).
Categories of Information that We May Disclose
We may disclose the following kinds of non-public personal information about you:
- Information we receive on applications or other forms, such as name, address, identification number, email address, and other
- Information about your transactions with us, our affiliates, or other
- Information we receive from a consumer reporting agency, such as creditworthiness and credit history.
The type of information we collect will depend on the purpose for which it is collected and used. CIRC will only collect information that we need for that purpose, for example:
- As related to legal proceedings
- For security reasons, to confirm your identity or to verify that you are authorised
- To assess and process claims
- For audit purposes
- For record-keeping purposes
- To conduct customer satisfaction research
- To conduct market research
- For statistical analysis
- To detect and prevent fraud, crime, or other malpractices
- For operational purposes
Parties to Whom We May Disclose Information
We do not disclose nonpublic personal information to any non-affiliated third party, except to non-affiliated third parties that may assist us in servicing your account, to financial service institutions with whom we have joint marketing agreements, to others pursuant to subpoena and otherwise as permitted by law.
We may from time to time disclose your nonpublic personal information to our affiliates.
We may disclose relevant non-public personal information to The Compensation Fund, to Medical Service providers, Clinics, Hospitals, and any organisation, institution or person required to receive your information in context to your account or claim with us.
If you decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy and practices described in this notice, or subsequent notices, which may amend the policy stated herein.
Nothing in this customer privacy notice is intended to interfere with our ability to transfer all or part of our business and/or assets to an affiliate or non-affiliate third party at any time, for any purpose, without any limitation whatsoever.
We may also disclose your information should we consider it necessary to protect our rights.
How We Protect Your Information
CIRC takes steps to safeguard customer information and restrict access to your personal and account information to only those employees who need to know that information in order for us to provide products or services to you.
We emphasize the importance of confidentiality through:
- Employee training
- Operating procedures
- Written policies
- And this privacy policy
We maintain physical, electronic, and procedural safeguards to guard your nonpublic personal information.
To stop unauthorised access to personal information that we hold, and to prevent unauthorised use of that information, we are legally obliged to provide adequate protection.
Consent